SHIPPING POLICY

Shipping Policy

Processing Time
All orders are processed within 1–3 business days. Once your order has been processed, it will be prepared for dispatch.

Shipping Time
Delivery usually takes 5–10 business days depending on your location. You will receive a tracking number by email once your order has been shipped.

Shipping Costs
We offer free worldwide shipping on all orders. All customs and duties taxes are included.

Order Tracking
Once your order has been dispatched, you will receive a confirmation email with your tracking information.

Delays
Please note that unexpected delays may occur due to customs checks, weather conditions, or courier issues. We appreciate your patience.

Lost or Damaged Parcels
If your parcel is lost or arrives damaged, please contact us immediately at contact@casamadera.shop with your order number and photos (if applicable).

Wrong Address
Customers are responsible for providing the correct delivery address. If an incorrect address is provided, we may not be able to recover or reship the order.

Contact
For any shipping-related questions, email us at contact@casamadera.shop.